Engagements
Start with a small decision.
Expand when the numbers justify it.
Four engagements, fixed scope at every step. You are never asked to commit to a transformation before anyone has proven there is one worth doing.
01 — Operations Diagnostic
The first paid decision.
It turns a vague “we should probably use AI” conversation into a quantified operational decision: what should change, what should not, what it is worth, and what to build first.
We focus on the workflows that matter most. We do not map the whole company by default.
A diagnostic is valuable even when the right answer is do not automate.
It ends with a decision, not a long report.
The fee can be credited in full or in part against an implementation of AED 30,000 or more started within 45 days.
What you receive
- Current-state process map
- Bottlenecks and manual handoffs, named
- Annualised time and cost estimate
- Opportunities ranked by value against complexity
- The recommended target system
- A measurable success metric, agreed before anything is built
- A fixed-scope implementation proposal
Before we accept the engagement
- — A senior decision-maker takes part and can open doors to the process owners
- — There is enough workflow volume for the result to matter
- — Sample data, documents or system access can be shared safely
- — A measurable outcome can be defined before implementation
- — There is a plausible implementation budget if the business case holds
02 — Systems & Automation
The core engagementOne workflow. One measurable result. In production.
Working software that runs inside your operation every day — not a prototype, and not a pilot that needs a second project to become real.
What we build
- Document pipelines — extract, validate, classify, route
- Approval and exception workflows that currently live in email or WhatsApp
- Integrations across the CRM, ERP and spreadsheets you already run
- Internal portals and dashboards that replace manual status chasing
- AI agents for triage, routing and drafting, with a human gate where it matters
Included at every size
- Fixed price and a fixed delivery date, agreed before we start
- Written acceptance criteria — you know what “done” means on day one
- A decision gate partway through, where you can stop and pay only for what shipped
- Tests, documentation and a working handover session
- Source code and infrastructure in your accounts, not ours
- Human approval on any high-impact automated action
- Thirty days of post-delivery support included at no charge
30% on signing · 40% at the decision gate · 30% on acceptance
03 — Platforms & Transformation
When one workflow is no longer the problem.
Department-wide redesign, or a company operating layer across several functions. Priced per proposal after a diagnostic, because the honest range is too wide to put on a website — and anyone who quotes this bracket without looking at your operation first is guessing.
We do not sell this as a first engagement. It follows proof.
Scope
- Department transformation — workflows, approvals, data and reporting connected across one function
- Company platform — a multi-department operating layer: portals, orchestration, AI, dashboards, integrations
- Phased delivery with a decision gate at the end of each phase
- Priced per proposal after a diagnostic. Large builds are always phased.
04 — Operate
Somebody has to be responsible for it on Tuesday.
Inputs drift, models get deprecated, the business changes shape. A retainer keeps the system earning instead of slowly decaying. Offered at delivery — never promised in the proposal, and never a condition of the build.
What it covers
- Monitoring, uptime and incident response
- Tuning as inputs, volumes and models change
- Small feature additions and workflow extensions
- A named owner on our side and a named owner on yours
Boundaries
What we don't do.
Defining a studio by exclusion is sometimes more useful than defining it by service.
We do not build against a process nobody has measured.
If you already know exactly what you want built, we will still ask you to walk us through the work first. If it cannot be described in a structured walkthrough, it cannot be built reliably — and we would rather find that out in week one than month three.
We do not put a model where plain software would do.
A model earns its place when it beats the alternative on accuracy, cost or maintainability. Where a queue, a validation rule or a missing field solves the same problem, we will tell you — even though it is the cheaper recommendation.
We do not bill by the hour.
Every engagement is fixed price against a defined scope. If we estimated badly, that is our problem, not your invoice. It also means nobody on either side is incentivised to make the work take longer.
We do not take every engagement.
We qualify on three things: there is a real, measurable problem; the person we are talking to can approve the spend; and the work can start within 60 days. If one of those is missing, we will say so on the first call.
Tell us what should already be working.
A 20–30 minute fit call. We work out whether the diagnostic is worth your AED 7,500 — sometimes the answer is not yet.